Milaap is India’s leading crowdfunding and microlending platform. Over the last decade, we’ve supported over 160,000 micro-business owners and families with catalytic credit programs across 20+ states in India. Our alumni have gone on to pursue higher education in globally renowned institutions such as Harvard Kennedy School, INSEAD, Wharton, ISB, London Business School as also pursuing careers in McKinsey, BCG, Google, Meta to name a few.

We are looking for a highly motivated individual to join as an Assistant Manager to manage our funder relationships, partner tools and impact assessment mechanisms for our microfinance division.

Responsibilities:

• Cultivate and maintain relationships with our institutional partners (domestic and foreign), High Networth Individuals and everyday lenders while actively seeking out new partnerships to expand business portfolios.
• Conduct regular field visits across India to assess operational integrity and alignment with our SOPs.
• Collaborate closely with the tech team to ensure seamless experience for our partners using our loan management system.
• Coordinate administrative tasks such as loan publication, repayment reminders, and progress updates, aligning efforts with customer service and tech teams.
• Oversee loan assignment, follow-up, and review processes, providing constructive feedback to volunteers, fellows and others involved.
• Work closely with Finance leadership to plan and execute monthly, quarterly, and annual disbursements
• Prepare social impact reports of our programs for leadership and external stakeholders as required.

Requirements:

• 1 to 2 years of experience in a external/client facing role in relationship banking, consulting, business development.
• Demonstrated interest to work in financial inclusion, social impact space.
• Past experience and understanding of Salesforce application
• Strong analytical abilities, business acumen, and partnership-building skills.
• Excellent written and verbal communication skills, with proficiency in Microsoft Office, particularly Excel.
• Self-motivated with clarity on future career path and how this role would help towards that.
• Bachelor’s degree or equivalent qualification.
  
  

How to Apply:
To express interest in this role, please email your resume and a cover letter to lend@milaap.org, highlighting your relevant experience and why you’re the ideal candidate for this position.