The benefits of using Milaap are mentioned below:

• There is 0% platform fees for running a fundraiser. 
• Accept donations from people around the world in multiple currencies.
• Your will have a dedicated relationship manager as well as industry leading customer support team who will be there to guide you throughout your journey.
• Milaap fundraisers accept donations in any payment method from UPI, to bank transfers, credit/debit cards, netbanking and the like. Your donors have multiple options to choose freely from.
• Over 25% of our donors are people who have donated before on Milaap. This stands as a testament to the loyalty we have earned over the years.
• Our tools help you share your fundraiser with your social contacts effortlessly to reach the widest audience. You can share via messaging, email, Whatsapp, Facebook, Twitter (X), or Linkedin.
• You can monitor all your fundraisers from the Mobile App seamlessly and also withdraw funds, upload updates, thank donors and other options.

When someone starts a fundraiser, our team contacts them for supporting documents to ensure the cause and the recipient is legitimate, and that funds raised are used appropriately.

Our Verifications team reviews the recipient to by collecting the KYC IDs - like Aadhaar, Pan, Driving License, etc. to ensure the funds reach the correct beneficiaries.

The funds will then be transferred to either the beneficiary or next-of-kin’s accounts or to a relevant entity such as the treating hospital, NGO, and vendors.

At Milaap, we diligently verify fundraisers and continually monitor them to ensure your donations are put to good use. While such cases are rare, if a fundraiser is found to be fraudulent, rest assured that Milaap will provide a full refund for your donation. If you ever have concerns about a fundraiser, please report the fundraiser immediately.

To set up a fundraiser, the organizer will have to provide the following information:

1. Organizer details - Email ID, phone number (preferably one that is available on WhatsApp), Name
2. Cause details - Goal amount, beneficiary details, fund utilization
3. Supporting documents - Upload supporting documents to prove that the need for funds is genuine. For example - Treatment Estimate letters, college admission letters, project details, etc will have to be uploaded once the fundraiser is live. Once the documents are uploaded, withdrawal of funds will be enabled on your fundraiser.

Withdrawing funds from your fundraiser is a simple process. The following steps are to be performed to ensure a quick transfer of funds:

1. Adding the recipient’s bank account along with their KYC documents. Your account will be reviewed by our internal team withint 24-48 hours.
2. Clicking on 'Transfer Request' and submitting it for the amount required.

98% of the withdrawals are processed within 24 - 48 hours!