Written by:
Anoushka Pinto
8 Patient Assistance Programs (PAP) Making Lifesaving Medicines Affordable in India
8 Patient Assistance Programs (PAP) Making Lifesaving Medicines Affordable in India
Patients can access affordable medicines through a variety of patient assistance programs (PAPs), that provide right medications at prices that they can afford. Get the help you need with our comprehensive list of patient assistance programs for Indian patients.
Published on: 21 February, 2023
Patients can access affordable medicines through a variety of patient assistance programs (PAPs), that provide right medications at prices that they can afford. Get the help you need with our comprehensive list of patient assistance programs for Indian patients.
Published on: 21 February, 2023
Accessing the latest medicines for treatment can be a significant challenge for many patients, especially those who cannot afford them. This is where Patient Assistance Programs (PAPs) come into play. There are several types of PAPs available in India, that provide subsidised treatment programs and medical support initiatives.
Here are 8 top PAPs available to Indians:
Accessing the latest medicines for treatment can be a significant challenge for many patients, especially those who cannot afford them. This is where Patient Assistance Programs (PAPs) come into play. There are several types of PAPs available in India, that provide subsidised treatment programs and medical support initiatives.
Here are 8 top PAPs available to Indians:
1. Pradhan Mantri Bhartiya Janaushadhi Pariyojana (PMBJP)
Description
Contact Details
Learn more
Description
The PMBJP is a PAP scheme launched by the Indian Government, that makes quality medications affordable to everybody, especially the poor and disadvantaged, through specialised outlets known as Jan Aushadhi Kendra. The product basket of PMBJP currently comprises 1759 drugs and 280 surgical items.
Contact Details
Pharmaceuticals and Medical Devices Bureau of India (PMBI)
Address:
Videocon Tower, 8th & 9th Floor, Block E 1
Jhandewalan Extension, Karol Bagh
New Delhi, Delhi 110055
Phone: 1800-180-8080
Email: complaints@janaushadhi.gov.in
Learn more
Learn more about PMBJP and how to apply for assistance, here.
2. Tata1mg
Description
Contact Details
Learn more
Description
Tata1Mg sources and delivers medicines and other health products to more than 1000 cities across India from licensed and verified pharmacies. It provides accurate, authoritative and trustworthy information on medicines and helps people use their medicines effectively and safely.
Contact Details
Address:
5th Floor Tower – B of The Presidency Building
46/4 Mehrauli Gurgaon Road, Sector 14
Gurugram, Haryana 122001
Email: care@1mg.com
Learn more
3. Novartis
Description
Contact Details
Learn more
Description
Patients who are suffering from serious or life-threatening illnesses may seek out medical products that have not yet been approved or made available in the country. Novartis’ ‘Managed Access’ Program (MAP) provides eligible patients with access to certain investigational or unapproved treatments.
Contact Details
Novartis (Mumbai)
Address:
Inspire BKC, ‘G’ Block
6 & 7 Floor, BKC Main Road,
Bandra (E) Mumbai 400051
Phone: +91 2250243000
Fax: +91 2250243010
Novartis (Hyderabad)
Address:
Hyderabad Knowledge City Layout
S No 83/1, InOrbit Mall Road
Raidurg, Hyderabad 500081
Phone: +91 4067581000
Fax: +914067581001
Learn more
Learn more about MAP extended by Novartis and how to apply for it, here.
4. Sparsh by Dr Reddy’s
Description
Contact Details
Learn more
Description
Sparsh is a PAP that helps economically challenged patients complete chemotherapy treatment. The programme assists those who are burdened not just by the condition but also by the exorbitant cost of treatment.
Contact Details
Email: customerservices@drreddys.com
Phone (Toll-free): 1800-425-0014
Learn more
Learn more about Sparsh, here.
5. Blue Tree Program by Roche Pharma
Description
Contact Details
Learn more
Description
The Blue Tree Programme at Roche Pharma India assists cancer, haemophilia, and rare illness patients throughout their treatment journey – from diagnosis to conclusion of therapy. It is a comprehensive patient support project that is intended to address the numerous challenges that a patient has while undergoing therapy and offers a bouquet of 11 services to assist patients and carers in navigating the complicated treatment process.
Contact Details
Phone (Toll-free): 1800-266-3366
WhatsApp: +91 9667224813
Email: support@thebluetree.in
Learn more
6. FoundationHOPE Program by Roche Foundation Medicine
Description
Contact Details
Learn more
Description
Following Roche’s collaboration with Foundation Medicine, the pharma company has started the FoundationHOPE program to give financial assistance for Foundation Medicine services in India. It provides two forms of financial assistance:
- Money back of upto INR 1.5 lakh on FoundationOne profile
- Zero interest loan for 6 months
Contact Details
Phone: 02240152581
Email: foundationhope@arogyafinance.com
Learn more
Learn more about the FoundationHOPE program extended by Roche Foundation Medicine and how to apply for it, here.
7. Pfizer PAP India by Pfizer
Description
Contact Details
Learn more
Description
‘Pfizer PAP India’ is a mobile application launched by Pfizer, to assist patients who wish to enrol themselves in Pfizer’s PAPs. Pfizer’s PAP provides therapeutic support to qualified patients, who can join the scheme by uploading the necessary documentation. However, acceptance into the programme is contingent on the patient’s medical eligibility and the verification of required documents.
Contact Details
Address:
The Capital, 1802 / 1901, Plot No. C-70
G Block, Bandra Kurla Complex
Bandra (E), Mumbai 400 051
Phone: +91 2266932000
Fax: +912226540274
Email: contactus.india@pfizer.com
Learn more
8. MrMed
Description
Contact Details
Learn more
Description
MrMed is India’s largest online pharmacy for super speciality drugs, but goes above and beyond the call of a typical pharma marketplace by offering a variety of services such as enrollment and adherence to patient support programmes, as well as assistance in the procurement of medicines.
Contact Details
Address:
Eazymed Technologies Private Limited
30/61 Vijaya Raghava Road
T. Nagar, Chennai 600017
Phone: +918939169999
Email: support@mrmed.incontactus.india@pfizer.com
Learn more
1. Pradhan Mantri Bhartiya Janaushadhi Pariyojana (PMBJP)
Description
Contact Details
Learn more
Description
The PMBJP is a PAP scheme launched by the Indian Government, that makes quality medications affordable to everybody, especially the poor and disadvantaged, through specialised outlets known as Jan Aushadhi Kendra. The product basket of PMBJP currently comprises 1759 drugs and 280 surgical items.
Contact Details
Pharmaceuticals and Medical Devices Bureau of India (PMBI)
Address:
Videocon Tower, 8th & 9th Floor, Block E 1
Jhandewalan Extension, Karol Bagh
New Delhi, Delhi 110055
Phone: 1800-180-8080
Email: complaints@janaushadhi.gov.in
Learn more
Learn more about PMBJP and how to apply for assistance, here.
2. Tata1mg
Description
Contact Details
Learn more
Description
Tata1Mg sources and delivers medicines and other health products to more than 1000 cities across India from licensed and verified pharmacies. It provides accurate, authoritative and trustworthy information on medicines and helps people use their medicines effectively and safely.
Contact Details
Address:
5th Floor Tower – B of The Presidency Building
46/4 Mehrauli Gurgaon Road, Sector 14
Gurugram, Haryana 122001
Email: care@1mg.com
Learn more
3. Novartis
Description
Contact Details
Learn more
Description
Patients who are suffering from serious or life-threatening illnesses may seek out medical products that have not yet been approved or made available in the country. Novartis’ ‘Managed Access’ Program (MAP) provides eligible patients with access to certain investigational or unapproved treatments.
Contact Details
Novartis (Mumbai)
Address:
Inspire BKC, ‘G’ Block
6 & 7 Floor, BKC Main Road,
Bandra (E) Mumbai 400051
Phone: +91 2250243000
Fax: +91 2250243010
Novartis (Hyderabad)
Address:
Hyderabad Knowledge City Layout
S No 83/1, InOrbit Mall Road
Raidurg, Hyderabad 500081
Phone: +91 4067581000
Fax: +914067581001
Learn more
Learn more about MAP extended by Novartis and how to apply for it, here.
4. Sparsh by Dr Reddy’s
Description
Contact Details
Learn more
Description
Sparsh is a PAP that helps economically challenged patients complete chemotherapy treatment. The programme assists those who are burdened not just by the condition but also by the exorbitant cost of treatment.
Contact Details
Email: customerservices@drreddys.com
Phone (Toll-free): 1800-425-0014
Learn more
Learn more about Sparsh, here.
5. Blue Tree Program by Roche Pharma
Description
Contact Details
Learn more
Description
The Blue Tree Programme at Roche Pharma India assists cancer, haemophilia, and rare illness patients throughout their treatment journey – from diagnosis to conclusion of therapy. It is a comprehensive patient support project that is intended to address the numerous challenges that a patient has while undergoing therapy and offers a bouquet of 11 services to assist patients and carers in navigating the complicated treatment process.
Contact Details
Phone (Toll-free): 1800-266-3366
WhatsApp: +91 9667224813
Email: support@thebluetree.in
Learn more
6. FoundationHOPE Program by Roche Foundation Medicine
Description
Contact Details
Learn more
Description
Following Roche’s collaboration with Foundation Medicine, the pharma company has started the FoundationHOPE program to give financial assistance for Foundation Medicine services in India. It provides two forms of financial assistance:
- Money back of upto INR 1.5 lakh on FoundationOne profile
- Zero interest loan for 6 months
Contact Details
Phone: 02240152581
Email: foundationhope@arogyafinance.com
Learn more
Learn more about the FoundationHOPE program extended by Roche Foundation Medicine and how to apply for it, here.
7. Pfizer PAP India by Pfizer
Description
Contact Details
Learn more
Description
‘Pfizer PAP India’ is a mobile application launched by Pfizer, to assist patients who wish to enrol themselves in Pfizer’s PAPs. Pfizer’s PAP provides therapeutic support to qualified patients, who can join the scheme by uploading the necessary documentation. However, acceptance into the programme is contingent on the patient’s medical eligibility and the verification of required documents.
Contact Details
Address:
The Capital, 1802 / 1901, Plot No. C-70
G Block, Bandra Kurla Complex
Bandra (E), Mumbai 400 051
Phone: +91 2266932000
Fax: +912226540274
Email: contactus.india@pfizer.com
Learn more
8. MrMed
Description
Contact Details
Learn more
Description
MrMed is India’s largest online pharmacy for super speciality drugs, but goes above and beyond the call of a typical pharma marketplace by offering a variety of services such as enrollment and adherence to patient support programmes, as well as assistance in the procurement of medicines.
Contact Details
Address:
Eazymed Technologies Private Limited
30/61 Vijaya Raghava Road
T. Nagar, Chennai 600017
Phone: +918939169999
Email: support@mrmed.incontactus.india@pfizer.com
Learn more
Key Patient Assistance & Generic Programs (2026)
| Program Name | Sponsor | Primary Benefit |
|---|---|---|
| Pfizer PAP India App | Pfizer India | Digital onboarding, rapid therapy subsidies |
| Blue Tree Program | Roche India | Subsidized targeted chemotherapy access |
| Novartis Patient Support | Novartis | Subsidized oncology & immunology medicines |
| Jan Aushadhi Pariyojana | Govt of India | Generic drugs at 50% to 90% discount |
Frequently Asked Questions
1. What is a Patient Assistance Program (PAP) in India?
Yes. Under Ayushman Bharat (PM-JAY), eligible beneficiaries can receive coverage for certain organ transplant-related procedures, including kidney transplants, at empaneled public and private hospitals. The scheme provides cashless health coverage of up to ₹5 lakh per family per year, subject to eligibility criteria and package guidelines.
2. How do pharmaceutical-sponsored apps like the Pfizer PAP App work?
Pharmaceutical-sponsored patient support apps are designed to simplify enrollment and treatment management for eligible patients.
Features may include:
- Online registration for assistance programs.
- Digital document submission and verification.
- Tracking of medicine support requests.
- Treatment reminders and adherence support.
- Access to educational resources and patient counseling.
- Communication with patient support teams.
For eligible patients, these platforms help streamline the process of obtaining subsidized or free medications prescribed by their healthcare providers.
3. Which companies run Patient Assistance Programs for oncology drugs?
Several pharmaceutical companies operate patient support and assistance programs in India to improve access to cancer medications, including:
- Roche India – Programs such as Blue Tree support eligible patients requiring select oncology therapies.
- Novartis India – Offers patient access initiatives for various specialty medicines.
- Pfizer India – Provides support programs for selected therapies and chronic conditions.
- AstraZeneca India – Runs patient access initiatives for certain oncology and specialty treatments.
- Abbott India – Supports patients through various healthcare access and affordability programs.
Eligibility, benefits, and covered medications vary by company, disease area, and specific treatment. Patients should consult their treating doctor or hospital social worker to determine whether a relevant assistance program is available for their prescribed medication.
In times of need, support means everything, and with Milaap, you need not look any further. Milaap enables you to set up a fundraiser for any medical emergency within minutes, and you can easily raise funds for treatment expenses.
Do you know someone who could benefit from fundraising? Simply refer them to us and we’ll be happy to lend a hand.
Visit www.milaap.org or call us on +91 9916174848 to get started now.
For more information, write to us at cx@milaap.org.
In times of need, support means everything, and with Milaap, you need not look any further. Milaap enables you to set up a fundraiser for any medical emergency within minutes, and you can easily raise funds for treatment expenses.
Do you know someone who could benefit from fundraising? Simply refer them to us and we’ll be happy to lend a hand.
Visit www.milaap.org or call us on +91 9916174848 to get started now.
For more information, write to us at cx@milaap.org.
Written by:
Anoushka Pinto
